If the desired product is in stock (which is usually the case) we can deliver it within 1 to 3 working days, unless indicated otherwise. If the product is not in stock for some reason and the expected delivery time deviates from the stated deadline, we will contact you to arrange the delivery or, if you wish, to (partially) cancel the order. After you have placed your order we will always contact you per telephone/mail to arrange the delivery.
Isolo always delivers by lorry. Depending on the ordered quantity the materials are unloaded at the yard with a forklift truck. Is the delivery location in a narrow or difficult to reach street? Isolo also has a small lorry. Do not forget to mention this after you have placed the order, so we can organise a custom-made delivery. 1 day before delivery you will receive a shipping confirmation via telephone/mail. The driver also has your telephone number and will ring you if necessary.
The shipping cost is always €39. We deliver in Belgium, the Netherlands (up to the Amsterdam border) and Luxembourg.
If you require technical advise you can always come to our shop in Melle. However, orders placed on Isolo cannot be collected.